Team
Our family is growing! Pro-Nordix is a business, but we believe people work better together and support our customers better when they feel comfortable and supported.
Every single person at Pro-Nordix is an irreplaceable part of our family that we will support like our own.
Our family started as a small call center with a small team founded by Thomas Kragh and Lasse von Elling in 2012.
Plans began brewing for the company, and in 2014 Alexander Hyllested joined as a phoner, now partner and COO of Pro-Nordix.
In 2015 our office in Spanish was established.
Then in 2017, we created Pro-Nordix, which began as a Nordic Market research provider to ICT and financial companies.
Moving into 2019, potential clients brought us the idea of inbound customer service operations.
As the pandemic hit in 2020, it was time to make strategic changes in our services. Here is where the team pulled together to think outside the box! How could we provide our services in a market where people couldn’t meet face to face? While we had our challenges ahead, our family was dedicated to being problem solvers, which is when we began pushing our inbound contact center operations like never before.
In 2022, we officially opened our new office in Bali, Indonesia.
Thomas Adelöf Kragh
CEO - Partnertk@pro-nordix.com
Lasse von Elling
Executive Business Partnerlve@pro-nordix.com
Alexander Hyllested
COO - Partnerah@pro-nordix.com
Sebastian Nick
Head of Inbound - Partnersr@pro-nordix.com
Bobby-Joe Hart
Head of Outboundbjh@pro-nordix.com
Diana Bang Lazzarotto
Personal Assistant - Agentdbl@pro-nordix.com
Jeppe Andersen
Marketingja@pro-nordix.com
Kasper Elley
IT Administratorkea@pro-nordix.com
Kasper Alves Egedal
Business Controller
Ronnie Henriksen
Quality Manager
Louise Kristensen
Teamleaderlkr@pro-nordix.com
Ramiar Haidar
Teamleader
Tindra Ståhl Henriksen
Teamleader
Sebastian V
Mascot Manager
Marie-Anne Taygan
Agent
Lone Stilbo
Agent
Clara Egbo
Agent
William Gustafsson
Agent
Kristina Öberg
Agent
Thomas Nielsen
Agent
Emma Lotta Polvi
Agent
Christoffer Juul
Agent
Ena Haunstrup-Clemmensen
Agent
Rasmus Hellum Andersen
Agent
Marlene Rojas
Agent
Jens Liltorp
Agent
Mathilde Jensen
Agent
Paola Lafitte
Agent
Anja Johansen
Agent
Jayce David Roberts
Agent
Tao Changthong
Agent
Anjana Estrada
Agent
Didde-Marie Knudsen
Agent
Vera Winsnes
Agent
Hanna Keränen
Agent
Bano Kurdos
Agent
Oki Saputra
Theresa Spranger
Agent
Thea Elkjær
Agent
Julie Bastholm
Agent
Binai Kurdos
Agent
Robert Frankert
Agent
Mikkel Arvid Olsen
Agent
Allan Gregor Pedersen
Agent
Rikke Rose Renneberg
Agent
Sissel Hainsworth
Agent
Mik Resen Lønborg
Agent