Team

Our family is growing! Pro-Nordix is a business, but we believe people work better together and support our customers better when they feel comfortable and supported.

Every single person at Pro-Nordix is an irreplaceable part of our family that we will support like our own.

Our family started as a small call center with a small team founded by Thomas Kragh and Lasse von Elling in 2012.

Plans began brewing for the company, and in 2014 Alexander Hyllested joined as a phoner, now partner and COO of Pro-Nordix.

In 2015 our office in Spanish was established.

Then in 2017, we created Pro-Nordix, which began as a Nordic Market research provider to ICT and financial companies.

Moving into 2019, potential clients brought us the idea of inbound customer service operations.

As the pandemic hit in 2020, it was time to make strategic changes in our services. Here is where the team pulled together to think outside the box! How could we provide our services in a market where people couldn’t meet face to face? While we had our challenges ahead, our family was dedicated to being problem solvers, which is when we began pushing our inbound contact center operations like never before.

In 2022, we officially opened our new office in Bali, Indonesia.

Thomas Adelöf Kragh

Thomas Adelöf Kragh

CEO - Partner

tk@pro-nordix.com

Lasse von Elling

Lasse von Elling

Executive Business Partner

lve@pro-nordix.com

Alexander Hyllested

Alexander Hyllested

COO - Partner

ah@pro-nordix.com

Sebastian Nick

Sebastian Nick

Head of Inbound - Partner

sr@pro-nordix.com

Bobby-Joe Hart

Bobby-Joe Hart

Head of Outbound

bjh@pro-nordix.com

Diana Bang Lazzarotto

Diana Bang Lazzarotto

Personal Assistant - Agent

dbl@pro-nordix.com

Jeppe Andersen

Jeppe Andersen

Marketing

ja@pro-nordix.com

Kasper Elley

Kasper Elley

IT Administrator

kea@pro-nordix.com

Kasper Alves Egedal

Kasper Alves Egedal

Business Controller
Ronnie Henriksen

Ronnie Henriksen

Quality Manager
Louise Kristensen

Louise Kristensen

Teamleader

lkr@pro-nordix.com

Ramiar Haidar

Ramiar Haidar

Teamleader
Tindra Ståhl Henriksen

Tindra Ståhl Henriksen

Teamleader
Sebastian V

Sebastian V

Mascot Manager
Marie-Anne Taygan

Marie-Anne Taygan

Agent
Lone Stilbo

Lone Stilbo

Agent
Clara Egbo

Clara Egbo

Agent
William Gustafsson

William Gustafsson

Agent
Kristina Öberg

Kristina Öberg

Agent
Thomas Nielsen

Thomas Nielsen

Agent
Emma Lotta Polvi

Emma Lotta Polvi

Agent
Christoffer Juul

Christoffer Juul

Agent
Ena Haunstrup-Clemmensen

Ena Haunstrup-Clemmensen

Agent
Rasmus Hellum Andersen

Rasmus Hellum Andersen

Agent
Marlene Rojas

Marlene Rojas

Agent
Jens Liltorp

Jens Liltorp

Agent
Mathilde Jensen

Mathilde Jensen

Agent
Paola Lafitte

Paola Lafitte

Agent
Anja Johansen

Anja Johansen

Agent
Jayce David Roberts

Jayce David Roberts

Agent
Tao Changthong

Tao Changthong

Agent
Anjana Estrada

Anjana Estrada

Agent
Didde-Marie Knudsen

Didde-Marie Knudsen

Agent
Vera Winsnes

Vera Winsnes

Agent
Hanna Keränen

Hanna Keränen

Agent
Bano Kurdos

Bano Kurdos

Agent
Oki Saputra

Oki Saputra

Theresa Spranger

Theresa Spranger

Agent
Thea Elkjær

Thea Elkjær

Agent
Julie Bastholm

Julie Bastholm

Agent
Binai Kurdos

Binai Kurdos

Agent
Robert Frankert

Robert Frankert

Agent
Mikkel Arvid Olsen

Mikkel Arvid Olsen

Agent
Allan Gregor Pedersen

Allan Gregor Pedersen

Agent
Rikke Rose Renneberg

Rikke Rose Renneberg

Agent
Sissel Hainsworth

Sissel Hainsworth

Agent
Mik Resen Lønborg

Mik Resen Lønborg

Agent
Mica Enocson

Mica Enocson

Agent